Part A (For audio 21-30)
Which problems do they mention? And how is the solution?
Audio 20:
Audio 21: The instructions for his new television missing.
Audio 22: She can not find the remote control for the
projector, so she ask to him to send the new one.
Audio 23: Her coffee machines model silver 542 broken so she
want order the new one
Audio 24: They can’t delivery any books, they are sorry for
delay
Audio 25: He is complain for his order because the delivery
is late again so she ask when he place his order
Audio 26: His printer doesn’t work, she told him to return
it so she can look at it for him.
Audio 27: Barbara call for Rudolfo but she is told to hold
on so, she gave her number for Rudolfo to calling her back because it’s urgent
Audio 28: His microwave have no instruction on the package
so he call to Pk electronic to send it for him.
Audio 29: Dennise call for Mark because the invoice from the
table that Mark delivered to Dennise was incorrect
Audio 30: Richard
call to Cindy because he got problem with the part that Cindy send. Richard
want the part PV 202 not PB 204 so Cindy told him to return it and Richard will
get the new one.
• Part B
(Audio 32)
1.d
2. e
3. b
4. a
5. a
6. e
7. c
8. b
• Part C
(audio 34-37)
1. The next train
to Manchester leaves at 4.40
2. Flight JA 327
3. 8.25
4. Platform 7
5. 9.30
6. 11.45
7. PA 341
8. Terminal 1
Nama Kelompok :
·
RAHMANIA (17213178)
·
RAMADHAN SAPUTRA GINTING (17213233)\
·
RIA
AGUSTINA (17213544)
·
SANIA CAHYANI (18213238)
·
SAUKI RIPAN ALWI (18213318)
